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amit10

Customer Service Executive with an experience of 7 years

Maharashtra, India |
Minimum Rate: Rs.200 / hour

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ABOUT
USER NAME:
amit10
Last Signed in: 04 Mar, 2018
GENDER:
Male
MEMBER SINCE:
February, 2018
EXPERIENCE:
7 Year

INTRODUCTION:

I have an experience of approximately 7 years working in an International BPO with UK process which involved providing excellent customer service, using Microsoft Word, Microsoft Excel, Microsoft Power Point, answering calls, being punctual and efficiently multi-tasking between all the above categories. I have enhanced my typing speed with regular practice and can dedicate my whole day to provide quality results. I intend to resolve quantity work provided, without compromising with quality. I am always ears for quality feedback and like to have transparency in the conversation so that there is no misunderstanding. I can provide the documents wherein I have received appreciation for documentation regularly month after month.


OCCUPATION:
Freelancer

EMPLOYMENT:

Intelenet Global Services, Malad

Senior Customer Service Executive
2011 - 2018

I worked as a Senior Customer Service Executive with this company in a UK process. The difference was that other than answering calls providing excellent customer service, I also increased my typing speed, enhance my skills in Microsoft Excel, Microsoft Word, English language etc, which will help me in any field I choose.

3G (Tech Mahindra), Malad

CSA (Customer Service Adviser)
2007 - 2007

I worked as a agent who used to take calls and resolve queries of international customers (UK) regarding various plans offered by Vodafone and use to handle all queries related to it like issues with the handset, plans offered etc. keeping in mind to deliver excellent customer service.

EDUCATION:

Mumbai University

S.Y.B.Sc. (Second year bachelor of Science)
2000 - 2001
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WORK HISTORY
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SKILLS
Amazon Kindle
5
Android
4
Facebook
5
LinkedIn
3
Google Maps
5
Internet Security
3
Mobile Phone
9
Music
5
Microsoft Word
8
Customer Service & Support
10
Other - Customer Service
10
Data Entry
5
Softskill Trainers
5
eBooks
5
PayPal
5

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Per Client   Rs. 0.00
CLIENTS:
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