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  3. Clive Dean

Clive Dean

Customer Service Executive II Telemarketer II Recruiter II QA ||

Assam, India |
Minimum Rate: Rs.300 / hour

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ABOUT
USER NAME:
clivedean0007
Last Signed in: 20 Jun, 2015
GENDER:
Male
MEMBER SINCE:
March, 2014
EXPERIENCE:
10 Year

INTRODUCTION:

Got exceptional experience in Customer service management Good expertise in identifying and resolving project impacting issues Excellent customer service and communication skills along with experience using the Internet. Strong troubleshooting and problem-solving skills. Ability to efficiently multitask and navigate a computerized data entry system and relevant applications


OCCUPATION:
Customer Service Executive

EMPLOYMENT:

Intelenet Global Pvt. Ltd

Customer Support Executive(orbitz.com)
2004 - 2004

To handle inbound inquiry about Air/Hotel and convert them into sales

Teleperformance India Pvt Ltd

Assistant Sales Manager/ Customer Support Executive(WAMU)(Juniper)
2005 - 2006

To make outbound calls for Washington Mutual bank To sell credit cards. (from Jan 2005 to Aug 2005) Form Sept 2005 to Dec 2006 Key role was to handle inbound calls for Washington Mutual Bank (Credit card Activation/ Application Center)

First Key Solution Pvt Ltd

Team Leader || Process Trainer
2005 - 2012

Handle the team of 15 agents/ tracking login & logout Break maintenance. Giving process training to new agents.

Toptal LLC

Communication Specialist || Recruiter
2013 - 2014

Interviewing candidates, screening for quality, communicating the vision and services of the company.

Trendy Collections

Sales Manager || Customer Support
2014 - Present

To Handle inbound calls and Emails to provide customer service. make some outbound calls for collections and order reports. making day to day sales report and other required works of the company related to revenue generations.

EDUCATION:

DU

BA
2006 - 2009
View Employment and Education Details Hide
PORTFOLIO
WORK HISTORY
No Work History!
SKILLS
Human Resources
8
Customer Service & Support
10
Telemarketing
10
Sales
10
Public Speaking
10
Transcription
9

OVERVIEW

EARNING:
Total  Rs. 0
Per Client   Rs. 0.00
CLIENTS:
Total 0

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