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mamta14

Virtual Assistant,Office Administrator, Digital Marketing, SEO, SMM

Delhi, India |
Minimum Rate: Rs.400 / hour

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ABOUT
USER NAME:
mamta14
Last Signed in: 20 Mar, 2017
GENDER:
Female
MEMBER SINCE:
August, 2013
EXPERIENCE:
7 Year

INTRODUCTION:

Have more than 6 years of experience in Office administration, HR MIS,CRM,Customer Support, Email Support, Virtual Assistant/Personal Assistant. I have worked full time as customer support specialist for one of the personal finance software for Intuit Quicken UK/US versions. I am Capable of handling various administrative and operational aspects of an organization. I am post graduate in Human Resource & digital marketing. I have more than 4 years of experience in Human Resource and two years of experience in freelancer Digital Marketing including; On page Off page SEO, SMM and overall digital marketing. Currently working as office administrator at www.Newswise.com charlottesville VA, USA (part time) and working on other short term projects. • I do research on different segments for example top research, medical, science institutes in India/US/UK etc.. and then putting the information into the CMS (Filemaker) • I do work on Newswise media clips as well. I through clips report and remove false clips • I do edit and submit articles on www.newswise.com as well and submit the details on Google spreadsheet. • I do perform other data entry tasks as well where I do search find missing information (or complete information related to institutions contacts/institutes and other contacts) and put it into excel worksheet. • Apart from data entry and administration tasks I am executive assistant to CEO Newswise. As EA I take care of calendar management, zoom meetings and other data entry work. 2. I am also working as Administrative assistant to Logicia Labs UK. I perform the following tasks. All tasks mentioned below are performed as weekly, monthly or everyday basis. FINANCE ADMIN: - keep supplier bills up-to-date - start this from 5th April - mileage sheets - supplier accounts spreadsheet - supplier account bills folders - client Adwords accounts - update on the 1st of each month SALES: - Send email campaigns from Mailchimp.com 1. - generate leads - add to crm (zoho crm) and sync with mailing lists (mailchimp) - segment leads - online retailers( amazon- ebay- google shopping) 2. - Create and schedule online retailer email campaign as per client guidelines 3. - monitor and follow-up email campaigns - set warm leads in Zoho crm - follow up warm leads - set hot leads in crm - handle 'remove me from your list' requests - update crm and mailing list Looking forward to hear a positive response. Thanks a lot, Mamta


OCCUPATION:
Virtual Assistant Office Administration Data Entry Data Scraping Digital Marketing SEO SMM

EMPLOYMENT:

IBM Global India Pvt. Ltd. Gurgaon

Sr. Customer Support Specialist
2007 - 2011

• Provide customer service and a first place of contact for client inquiries, concerns and complaints<br /><br />• Direct incoming calls; initiate new services to the customers; maintain record database<br />• Provide technical support for Intuit Quicken customer regarding installation, online backup, internet connection and several other issues<br />• Provide support over phone, chat and email and documented each and every call as per client requirement<br />• Test Beta version.

New Tech Housing Pvt. Ltd

Assistant Manager HR
2011 - 2013

>Recruitment and Selection >HR MIS >Employee Relation >Employee Engagement >Performance Management >CRM

Newswise

Virtual Assistant to CEO (Part time)
2014 - Present

EDUCATION:

Delhi University

B.A (Pass)
2000 - 2003

IILM Lodhi Road, Delhi

PGDM In HR
2008 - 2010

Sterlite Foundation Computer Education Delhi

Basic Fundamental of Computer
2003 - 2003
View Employment and Education Details Hide
PORTFOLIO
No Portfolio Added
WORK HISTORY
Customer Service Specialist 2
Mar 13, 2015
Rs.7,850
Completed
0.0 No Comment Added..
Personal Assistant to CEO
Jun 9, 2014
Rs.62,040
Working
0.0 No Comment Added..
Virtual Assistant
Aug 21, 2013
Rs.73,000
Completed
0.0 No Comment Added..
View More
SKILLS
Admin Assistant
8
SEO
8
Social Media Optimization (SMO)
8

OVERVIEW

EARNING:
Total  Rs.142,890
Per Client   Rs.47,630
CLIENTS:
Total 3

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