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ravijshah

Technical / Production Support with 4+years of experience

Maharashtra, India |
Minimum Rate: Rs.500 / hour

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ABOUT
USER NAME:
ravijshah
Last Signed in: 19 Jun, 2015
GENDER:
Male
MEMBER SINCE:
April, 2015
EXPERIENCE:
4 Year

INTRODUCTION:

I am working as a Technical Support Executive for Zycus Infotech Pvt Ltd. Co. Ltd for last 4 years and happy to mention some of my achievements in this role: - Achieved the highest level of productivity, attending and handling more than 1000 calls per week and 200 calls on daily basis. - Provided support for variety of applications and activities like configuring Windows Active Directory permissions and troubleshooting client directive. - Maintained 85% productivity rate. I am well versed in - Keeping track of customer payment under custody and to hand over the same to finance with responsibility. - Assisting users with policies and procedures for setting up conference calls, new accounts, network presentation and voice mail. - Working on multiple operating environments like Mainframe connectivity, security windows NT/2000 workstation server and UNIX. - Handling tricky situations tactfully Please find my detailed CV for your consideration. Thank you for your time and consideration. Looking forward to hearing from you.


OCCUPATION:
Service

EMPLOYMENT:

Zycus Infotech Pvt. Ltd.

Production Support Engineer
2011 - 2014

Worked as Production Support Engineer

Pcura Consultancy Pvt. Ltd.

Sr. Consultant
2014 - Present

Working as Consultant.

EDUCATION:

Mumbai University

B tech in Information Technology
2007 - 2010

Mumbai University

Diploma in Information Technology
2005 - 2007
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PORTFOLIO
WORK HISTORY
No Work History!
SKILLS
Linux
8
SQL
6
Unix
7

OVERVIEW

EARNING:
Total  Rs. 0
Per Client   Rs. 0.00
CLIENTS:
Total 0

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