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  3. Sanal Panicker

Sanal Panicker

Customer Success Guru

Gujarat, India |
Minimum Rate: Rs.100 / hour

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ABOUT
USER NAME:
sanal0512
Last Signed in: 25 May, 2017
GENDER:
Male
MEMBER SINCE:
May, 2017
EXPERIENCE:
8 Year

INTRODUCTION:

I have primarily worked in a Client Servicing position throughout my career and my prime focus has been improving and leveraging the entire customer experience. My core competency lies in: Account/Relationship Management, Client interfacing and servicing, Inside and outbound sales, Service delivery & transition, Product sales, support and training, Project management & Business analysis


OCCUPATION:
Product Specialist

EMPLOYMENT:

SurveyMonkey

Product Specialist
2014 - Present

Technical Support, product testing, customer on-boarding.

Md On-line

Project Manager
2010 - 2013

Customer service, end-to-end project management, implementation and onboarding, product management

Office Beacon

Client Services Representative
2009 - 2010

Sales and Account Management, customer service

Etech Inc

Mentor
2007 - 2009

Team Management, coach and supervise existing team, incubate new team members, program launch and management

View Employment and Education Details Hide
PORTFOLIO
No Portfolio Added
WORK HISTORY
No Work History!
SKILLS
Technical Support
10
Customer Service & Support
10
User Interface
5
English
10
Project Management
10
User Guides
10
Email Handling
10
Helpdesk
10
Telemarketing
7
Phone Support
10
Operations Management
10

OVERVIEW

EARNING:
Total  Rs. 0
Per Client   Rs. 0.00
CLIENTS:
Total 0

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