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Training & Development o Ascertaining the specific training needs of employees and accordingly arranging training programs for improving learning curve. o Identifying training needs, prep...
Training & Development o Ascertaining the specific training needs of employees and accordingly arranging training programs for improving learning curve. o Identifying training needs, preparing training calendar, monitoring its fullest implementation, measuring training effectiveness and developing training modules for specific trainings. o Formulating & compiling training manuals and other training aids o Ensuring that corporate development tools are known and properly used by employees and facilitating individual development within the approved budget. Handling a Training Activity presently to cater the training requirements of client (Bharti Airtel Services) Measure, evaluate, and ensure integrity and improvement of training Ensuring Program effectiveness and efficiency Introducing new methods of training with latest examples of industry Imparting training to mid management, Trainers, and call centre executive in; - Behavioural: Effective Communication, Personality Development, Team Building, Time Management, People Sensitivity, etc. - Process: Customer Service, Selling Skills, Inventory Management, etc. -