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Technical-Support Professionals

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Technical Support
Location: Hyderabad
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Sytem Admin with 10 yrs experience
MEMBER SINCE : Jun 2013 Andhra Pradesh, India Rate: Rs. 500/hr 0 Jobs Rs. 0 Earnings
System Admin with 10 yrs experience with Windows xp/2000/2003/2008 Enterprise support.
System Admin with 10 yrs experience with Windows xp/2000/2003/2008 Enterprise support.
MEMBER SINCE : Sep 2013 Telangana, India 0 Jobs Rs. 0 Earnings
Iam a freelancer to work .
Iam a freelancer to work .
System Admin With 3 Yrs of Experiance
MEMBER SINCE : Aug 2014 Telangana, India Rate: Rs. 100/hr 0 Jobs Rs. 0 Earnings
3.2 Yrs of system administrator experience in the fields of IT - Infrastructure Implementation, Data center Administrations and Technical Support . OS - Servers - Windows server 2003,2008,L...
3.2 Yrs of system administrator experience in the fields of IT - Infrastructure Implementation, Data center Administrations and Technical Support . OS - Servers - Windows server 2003,2008,Linux and VMWare. Clients - Xp, Windows 7 & 8 Backup : Tivoli and Netapp. Skills : MCITP , CCNA , Linux , Backups
HR Partner at Ambienze Event Planners
MEMBER SINCE : Oct 2014 Telangana, India Rate: Rs. 1000/hr 0 Jobs Rs. 0 Earnings
My core competencies include all major IT Skills such as HTML, Java, Graphic Designing etc. Graduated as HR and i'm a freelance HR person.
My core competencies include all major IT Skills such as HTML, Java, Graphic Designing etc. Graduated as HR and i'm a freelance HR person.
Expertise in Photoshop and designing
MEMBER SINCE : Oct 2014 Andhra Pradesh, India Rate: Rs. 500/hr 0 Jobs Rs. 0 Earnings
Enthusiastic, energetic and passionate about my work. Always keen in good relations across all business I believe in High-Performing and being Self-Motivated Strategic and Differential th...
Enthusiastic, energetic and passionate about my work. Always keen in good relations across all business I believe in High-Performing and being Self-Motivated Strategic and Differential thinking Strong Creative End Establishing Rapport Working with Teams and Possession of Good Writing Skills
Skills: Photoshop, .NET, C#, CSS, HTML
Data Collection/Web Research/Lead Generation With 5 yrs Experience
MEMBER SINCE : Nov 2014 Andhra Pradesh, India Rate: Rs. 60/hr 0 Jobs Rs. 0 Earnings
MCA (Master in Computer Application). A Data Analyst and a Team Leader of Data Processing Corporation. Master in Microsoft Application especially in Data Entry, Data Collection, Web Research, M...
MCA (Master in Computer Application). A Data Analyst and a Team Leader of Data Processing Corporation. Master in Microsoft Application especially in Data Entry, Data Collection, Web Research, MS Excel, Word, Power point, Access, SEO, Visual Basic and other popular software. Can type at least 35 wpm and with average accuracy. A hardworking person, trustworthy, self-motivated, focus, good listener and can be fast learner too, responsible to do the tasks. Willing to work multitask and under pressure. Looking forward to experience other jobs and also to give 100% of my best and effort in every tasks. To prove my ability and skills in this kind of work.
Oracle Apps DBA with 3.5 Years of experience
MEMBER SINCE : Nov 2015 Andhra Pradesh, India Rate: Rs. 100/hr 0 Jobs Rs. 0 Earnings
3.5 years of experience as Oracle Apps DBA EBS 11i, R12 and maintaining the database as Oracle Applications Database Administrator for web based and client server multi tier applications.
3.5 years of experience as Oracle Apps DBA EBS 11i, R12 and maintaining the database as Oracle Applications Database Administrator for web based and client server multi tier applications.
Technical Support Expert, Chat Expert, Customer Support Expert.
MEMBER SINCE : Feb 2016 Telangana, India Rate: Rs. 100/hr 0 Jobs Rs. 0 Earnings
· Involves Multitasking Profile. · Job Involves providing Support for the Telecommunication Network through E-mail and Calling. .Involves in Sales and Providing support for F...
· Involves Multitasking Profile. · Job Involves providing Support for the Telecommunication Network through E-mail and Calling. .Involves in Sales and Providing support for Fininfocom Products through worldwide customers. · Handling the tickets raised by the clients related to Telecom industries, which has to be followed and maintained within SLA norms for the resolution of the Ticket. For this all the medium of communications like E-mail using Outlook Web Access (OWA) and Voice are used. ·For tracking and updating the tickets, TopDesk Tool is used. ·Updating customers and engineer information in Topdesk. All backend related works. · Providing Support to clients and engineers. · Following up of the existing open tickets and updating the reports. · Arranging the conference call according to the priority of the ticket. · Calling and emailing to the engineers for the Closure & RCA (Root Cause Analysis) report of closed tickets. · Handling the emails and call records, updating in the emails tracking report and analyzing the performance of the SLA agreement. · Master Tracking Sheet, Monthly & Monthly Break Up Reports, Quarterly, Half Yearly and Yearly Reports are maintained and reported to Penta Managed Services. · Updating database tables as per client’s requirements. · People Management, including all HR related issues, as well as staff development, conducting appraisals, confirmations, promotions and terminations. · Operational Management: Managing the floor, adherence to schedule. · Ownership and problem resolution. · Call monitoring, coaching and feedback, responsibility for delivery of the defined Client experience in every Incident created. · Training and development of staff. · Motivation, leadership for a team of 10 and developing future leaders. · Recommendations for process development based on Client feedback and analysis of the same. · Conducting performance appraisal for the team. Contribute for the initial hiring and selecting process of the front line. · Compiling reports on team’s performance and Client feedback on a daily and monthly basis. · Communication and being a focal point of dissemination of information from management to team and vice versa. · Work very closely with team members to solve Client problems. · Responsible for making decisions on training requirement for team members and adjusting targets to suit the needs of the business. Responsible for all HR-related issues affecting team members including conducting appraisals, confirmations, promotions and terminations. · Desk-side support of client issues, including: new user and equipment deployment internal application troubleshooting ticket management resulting and proactive documentation of technical procedures. · Apart from the above my job role would also include Allocating tasks to staff, Ensuring the performance of the staff is of a high standard. · Reporting to management. · Organizing holidays, Leaves, Staffing and training. · Discussing and resolving problems. · Carrying out performance reviews and meetings on a weekly basis. · Coordinating with team members frequently for updates regarding the work in progress. · Monitoring the progress of the project and acknowledging team suggestions. · Supervising the team members and ensuring that guidelines are met . · Initiating the project or contract and working until the project is completed. · Discussing updates with senior officials and the client. · Generating Leads, Doing Email Campaigning. · Cold calling to the leads and explaining regarding the product. Achieving the monthly targets. · SEO related works social media marketing & off page op
information security analyst with 3 years of exp
MEMBER SINCE : Sep 2016 Telangana, India Rate: Rs. 550/hr 0 Jobs Rs. 0 Earnings
Hello all , i am working as a information security analyst in a fortune 500 mnc company . i have a lot of free times hence i am willing to do some freelancing work .
Hello all , i am working as a information security analyst in a fortune 500 mnc company . i have a lot of free times hence i am willing to do some freelancing work .
Support Engineer & Data Entry Professional
MEMBER SINCE : Feb 2017 Telangana, India Rate: Rs. 60/hr 0 Jobs Rs. 0 Earnings
Service desk engineer, data entry Professional I am looking for a position that would recognize my talent and provide me an opportunity to put in my 100 % for the benefit of the company. I am ...
Service desk engineer, data entry Professional I am looking for a position that would recognize my talent and provide me an opportunity to put in my 100 % for the benefit of the company. I am an experienced Customer support engineer, Data Entry Operator and Data Processing Assistant. I have also worked as a Email Handling, Excel Specialist and Web research expert throughout my career. I am ready to be hired by you and start work on your jobs.
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