IT Professional with Experience in Supplier Management
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I freelance full time. I will help you with following business services: ✔️Excel & Google sheets - data models | analysis | pivot tables | graphs & charts | data visualization ✔️PowerPoint - presentation design | business reports | presentation decks ✔️IT Service Management - remote tech support, IT help desk, service desk ✔️Admin services - customer care, email support, customer services, chat support ✔️Bookkeeping - Invoice verification & Billing analysis, Xero reconciliation ✔️Process documentation - design process documents, process audit ✔️Vendor management - supplier services operations & commercial management ✔️Procurement & Purchasing - purchase orders, tendering, RFPs, RFX's ✔️Contract management - contract writing, negotiation, renewals ✔️Recovery audit - identify and recover over payments by analyzing billing data I have worked in IT Services industry for more than 10 years. On all my projects I focus on building value for my customers. I always ensure high accuracy, on time delivery and ensure quality communication during the term of project and beyond. I can work more than 30 hours per week on any timezone according to your requirement. My standard hourly rate is ₹1800/hr and of course it's negotiable.
Specialist Tech Support
2005 - 2007
IT Service delivery - handling tech support calls & Emails, design MS word documentation, record data and prepare reports MS Excel and PowerPoint.
2008 - 2010
IT services management - handling tech support calls & Emails, design MS word documents, record data and prepare reports MS Excel and PowerPoint.
Tata Consultancy Services
2010 - 2016
Designed and managed Supplier services process for customer - Contract & price negotiation, billing analysis and financial reporting in MS Excel & PowerPoint. Key Achievements: -Price Negotiation : annually recurring cost savings of over $1,000,000 -Billing Recovery Audit : recovered $700,000 of customer over spend by auditing the supplier billing & transaction data.