Data Entry Operator
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I am looking for a position that would recognize my talent and provide me an opportunity to put in my best for the benefit of the company. I am an experienced Data Entry Operator, Data Processing Assistant, Buyer, Customer Assistant and feel my skills will greatly benefit your jobs. I have also worked as a Email Handling, Excel Basics. throughout my career. If hired by you I will put in my best work. I am ready to be hired by you and start work on your jobs. I am having 6 years of work experience with Retail Operations as Buyer - Tesco (Raising purchase order request for Tesco stores) Worked as Customer Assistant in IBM for 9 months. Have received many appreciation mails from client for providing excellent customer service. Provided with 13 process improvement idea for betterment of the process.
2011 - 2017
Role: Buyer & Stock and Merchandise Planner • Reviewing Over Stock on Stores and reporting to Directors, Tesco Stores across Central Europe. • Supplier service level report, Promotion forecast report, closing the non-delivered order report, dead stock report and Availability report. • Managing ordering systems, stock management process transfer within the warehouse. • Ordering for promotion weekly, order for monthly hits as well as festive events. • Maintaining safety stock and continuous replenishment of stock. Managing 2500 products (TPNS) for daily orders. • Ensure orders placed are in line with legal requirements and Provide order details to store and suppliers • Create Promo Ordering calendar according to supplier ordering and delivery schedule. • To train new comers and pass on the knowledge that is required to do their job • Ensure that all processes are documented and are updated with any changes & Supported with relevant training materials • Continually seeks opportunities to increase customer satisfaction and deepen Stakeholder relationships • Gap analysis on DC and take actions to improve availability. • Coordinate with DC, MIS and commercial team to liquidate excess and near expiry stocks • Communicate vendor product discontinuations to Commercial to remove them from range • Establish and maintain a good rapport with the business stake holders
Coordinator Procurement Specialist
2010 - 2011
• Manual Order execution in - Procurement of goods and service according to requester input from pre-defined suppliers (RFQ –> supplier selection –> place purchase orders) • Create purchase orders in accordance with the client requirement as shown on the SAP System , manual order entry ( PO’s are faxed or sent via EDI ) • Interaction with requesters and suppliers about specifications, delivery issues and other queries - Customer assistance (via phone and e-mail) • Invoice handling: blocked invoice root cause analysis and handling - Vendor database updates and maintenance • Create a call log for every request during incoming call or upon email task id monitoring to insure accurate contact information is obtained and problem/question is accurately documented • Help desk for Procurement Queries and Accounts payable related questions