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mamta14

Looking for Virtual Assistant office Administration jobs

Delhi, India |
Minimum Rate: Rs.500 / hour

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ABOUT
USER NAME:
mamta14
Last Signed in: 05 Jun, 2021
GENDER:
Female
MEMBER SINCE:
August, 2013
EXPERIENCE:
14 Year

INTRODUCTION:

Thank you for visiting my profile. I have more than 14 years of experience in customer support (email, chat), office administrator, virtual assistant. • Office administration/Admin Assistant/Virtual Assistant/Executive Personal Assistant. • Assistant editor • Zendesk, Chat/Email support • Add and update customers/clients information into FileMaker and google document • Executive Assistant tasks • Answer customer queries via email and chat. • Manage contact lists and customer spreadsheets • Complete market or internet data search • Excel, MS-Word, Google Docs • Work on CMS system • Google Calendar Management • Social media posting • Balancing multiple tasks in environments that are time-sensitive, besides providing interpersonal skills and a top-level organizing approach. • Highly organized, Sincere and trustworthy, quick in response! Qualification • Graduate Bachelor in arts B.A Pass (Delhi University, India) in 2004 • Executive Diploma in Management (IILM Delhi, India) in 2011 • Junior and Senior high Schooling from Central Board of Secondary Education in 2000


OCCUPATION:
Office Admin Customer Support Email Chat

EMPLOYMENT:

IBM Global India Pvt. Ltd. Gurgaon

Sr. Customer Support Specialist
2007 - 2011

• Provide customer service and a first place of contact for client inquiries, concerns and complaints<br /><br />• Direct incoming calls; initiate new services to the customers; maintain record database<br />• Provide technical support for Intuit Quicken customer regarding installation, online backup, internet connection and several other issues<br />• Provide support over phone, chat and email and documented each and every call as per client requirement<br />• Test Beta version.

New Tech Housing Pvt. Ltd

Assistant Manager HR
2011 - 2013

>Recruitment and Selection >HR MIS >Employee Relation >Employee Engagement >Performance Management >CRM

Newswise

Virtual Assistant to CEO (Part time)
2014 - Present

EDUCATION:

Delhi University

B.A (Pass)
2000 - 2003

IILM Lodhi Road, Delhi

PGDM In HR
2008 - 2010

Sterlite Foundation Computer Education Delhi

Basic Fundamental of Computer
2003 - 2003
View Employment and Education Details Hide
PORTFOLIO
No Portfolio Added
WORK HISTORY
Customer Service Specialist 2
Mar 13, 2015
Rs.7,850
Completed
0.0 No Comment Added..
Personal Assistant to CEO
Jun 9, 2014
Rs.62,040
Working
0.0 No Comment Added..
Virtual Assistant
Aug 21, 2013
Rs.73,000
Completed
0.0 No Comment Added..
View More
SKILLS
Email Handling
10
Admin Assistant
10
Microsoft Word
10
Customer Service & Support
10
SEO
8
Social Media Optimization (SMO)
8
Quicken
9

OVERVIEW

EARNING:
Total  Rs.142,890
Per Client   Rs.47,630
CLIENTS:
Total 3

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