E commerce/Email/Chat Support/VA
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I live in India and have fast speed broadband internet connection, headset and laptop. My interest to build career in remote work for mainly E commerce, product listing, inventory management, Email/Chat Support and all other related activities. I am available for more than 40 hrs work per week. I am well versed with, - MS Office Applications like Word, Excel, PowerPoint, Outlook and Skype - Other Software for Email Handling like Mail chimp, Reply Manager, Kayako, Hubspot CRM and Eclipse - Social Media Networks like Facebook, Twitter, goolge+ and Linkedin - Article/Directory/Social Bookmarking Sites Submissions - Got initial training for Zendesk, Oberlo, Shopify, Amazon and Ebay Up work Experience : I have done various projects involving Customer Service, Email/Chat/Telephone Support, admin related tasks like Data Entry, Web Research, Email Handling, Bulk Email Marketing, Email Campaign, Mail Chimp, Amazon Inventory Management, Article/Directory/Social Bookmarking Sites Submissions, Classified Ad Posting and other SEO related activities. Out of Up work Experience : Over the last 10+ years i have worked in different areas like UK Healthcare, Recruitment, BPO, KPO & Call Center.
Indiasoft Technology Exports
2003 - 2004
Worked as a Management Trainee in Indiasoft Technology Exports. It’s a web technology and services Company registered as a 100 % EOU which offers highly specialized BPO services in the areas of Web technologies, Online user Behaviors Trends & Patterns, Analytics and Web Marketing Research Achievements – Accomplished the given targets on time. Handled Various client projects for Web Research
Century Ply boards (I) Ltd
Senior Sales Executive
2004 - 2004
Worked as Senior Sales Executive (Projects) in Century Ply boards (I) Ltd. The company deals in all types of Plywood, Block boards, Veneers and Mica. Achievements – Increased the overall sale of Project Division in Ahmedabad. Helped in the launch of “Century Mica” in Ahmedabad and also done its marketing during the initial period. Build good friendly relations with the high profile Architects, & Interior designers of Ahmedabad.
Indiasoft Technology Exports
2005 - 2007
Rejoined Indiasoft Technology Exports, Rajkot and worked in this position for nearly 2.7 years i.e. until 31st August, 2007. Job Functions (BPO/E-Marketing Related) – Our clients are from all over the world but majority of the projects come from UK & USA clients. The given below are daily/routine job functions done under my observation: Web Promotion Link Building Seeking Authoritative Online Form Completion E-mail Consultation Manual Search Engine Submission Free Link Submission Reciprocal Link Submission Directory Submission Research for building of Website Content Help conceptually in web Design and Development Help conceptually in Programming Services for building of various Web Crawlers, Modules etc. Performance Reporting HR and Administrative – The given below are my other job responsibilities here in brief: Lead a team of 30 People Including Web Research Associates, Programmers, Web Designers and other staff Recruitment, Selection, Appointment
Medacs Healthcare, UK
2008 - 2010
Worked as a Recruitment Consultant for Medacs Healthcare, UK with IMS Empressaria, Ahmedabad. IMS group is formed out of Polad and Empressaria groups and has its offices in all the major cities of India – Delhi, Calcutta, Bangalore, Gurgaon, Mumbai, Ahmedabad etc. Joined in the pilot batch as a trainee Placement Officer/Recruitment Consultant for Medacs Healthcare, UK and awarded the best trainee for the year 2008. Started hitting my monthly target from the 2nd month of starting operations and have most consecutive target hits since my joining. Created benchmark for the highest revenue booked & invoiced - per month and overall (89,000 pounds, 90% for the year 2009), and the most number of target hits since the business started.
STN Locums, UK
Sr. Recruitment Consultant and Client Officer
2010 - 2011
Worked as Sr. Recruitment Consultant for Serving The Nation Locums Limited (STN Locums) with ContechBpo Services/Rajka Consultancy. My role here involves working as a Sr. Recruitment Consultant and Client Officer for STN Locums – doing Compliance, Doctor’s Placement, Hospital Marketing, Getting Jobs from Clients, Time sheet & Reference chasing etc. (End to End Recruitment).
RIG Locums, UK
Regional Account Manager
2011 - 2012
Worked as Regional Account Manager (South East) for RIG Locums, UK with Technomine BPO Services, Ahmedabad (as Sr. Recruitment Consultant). My role here involves working as a Regional Account Manager (South East) for RIG Locums – doing Compliance, Doctor’s Placement, Hospital Marketing, Getting Jobs from Clients, Timesheet & Reference chasing, Developing team for South East Region etc. (End to End Recruitment)