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Article writing, medical writing,blog writing
I am Academician involved with medical teaching and research. Have many article Published in peer reviewed journals, apt in writing research proposals. I have very good knowledge of the needs an...
I am Academician involved with medical teaching and research. Have many article Published in peer reviewed journals, apt in writing research proposals. I have very good knowledge of the needs and requirement in medical field. I am a India based writer ,will be providing in depth researched original content if given a chance.
Seasoned Customer Service Professional
Business result oriented executive with 18 years of Functional expertise in Service Delivery domain & a keen strategist. CAREER ABSTRACT Functional Expertise in: 1. Customer Service Strat...
Business result oriented executive with 18 years of Functional expertise in Service Delivery domain & a keen strategist. CAREER ABSTRACT Functional Expertise in: 1. Customer Service Strategies 2. Process Audit, 3. Training & Project Management, 4. Process Conceptualization & Implementation, 5. Credit & Collections, 6. Retentions (Churn Management), 7. Finance & Accounts. » A thriving executive with respect to setting up Business Processes, Transformation Projects, Supporting Management/Team in drawing fact based inferences, Rule based decision making & New Projects. » Adroit at various key functions of Customer Service Delivery (Billing, Credit, Collections, Acquisition Process Management, On-boarding, Verification, Retentions & CRM). » Adroit at developing a scoreboard to monitor progress, train new teams, develop detailed procedures, flowcharts and a measurement framework to smoothen the process & enhance/ameliorate performance. » Possess interpersonal, communication and organizational skills with demonstrating abilities in team management and customer relationship management. » Worked across Telecom, Banking, Export & Manufacturing Industries in the entire stint of 20 years.