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Customer Service > Customer Service & Support

Posted: 18th Apr 2021
BUDGET: 5,000 - 20,000 Rs.
TIME LEFT:24d, 2h

Job Description

Collections Officer Responsibilities:

Reviewing the company debtor list.
Contacting customers and informing them of their overdue bills.
Advising customers on their payment options and suggesting methods of payments.
Negotiating suitable payment plans.
Maintaining customer payment records.
Responding to customer queries

Collections Officer Requirements:

Bachelor’s degree in Commerce , Accounting, Business Management, or a similar field.
Previous experience working as a Collections Officer.
Excellent negotiating skills.
Good written and verbal communication skills.
Knowledge of payment plans
Knowledge of office and accounting software.
Patience and resilience.
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